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News/Events : Feedback on our System

“ Over the past several years I have had the opportunity to use Biometrica at other casinos I have worked at and recently implemented at my property. WOW, what a change compared to the old software and facial recognition!!! The new software takes all of the guesswork out of the facial recognition. No more trying to find the best camera angle and marking the pupils....just click the mouse and the program does the rest. I also like the fact that the Biometrica database is not overloaded with junk photos of poorly confirmed Advantage Players. Quality up to date photos is what makes this database great. SIN, well who could possibly complain about instant communications with everyone in the network. Sharing information is key to properly protecting assets, as we all know. I have personally demoed other similar software's and they simply fell short. Biometrica currently has the best product on the market.…”
B. Lawman, Surveillance Manager (Sam's Town Shreveport Casino)

“ The Biometrica Visual Casino IV is really working great for us. The Biometrica CID keeps us updated on the cheating techniques and devices that are out there as well as the faces to go along with them. The local enrollment has been beneficial to us as well, it has helped us to become more efficient by allowing us to access information that we enter into our local database in seconds. Also, there are many ways to search the database, which makes it very user friendly. The Biometrica Visual Casino IV in conjunction with the SIN network is definitely a valuable tool for Casino Surveillance.…”
Surveillance Director (Cities of Gold Casino)

“ This technology is a tool, and is a fantastic one. I wish it had been available for Atlantic City 20 years ago when we were dealing with a lot of problems that we weren't familiar with.…”
P. LaMacchia, Director of casino studies at the State University NY (Global Gaming Business Magazine)

“ As a former Surveillance Director for Trump Marina and The Sands in Atlantic City, I approved the purchase of Biometrica’s Visual Casino Software. We utilized the software to quickly identify known cheaters and advantage players and took the appropriate response to prevent any significant financial losses. I believe in the effectiveness of the product and would recommend the system as great tool for any good surveillance and security plan for casino operations…”
Charlie Guenther

“ Nationwide databases also serve to network many casinos together, thus allowing quick notification when a cheater is in the region. Bill Doolin, surveillance manager for Harrah’s Joliet Casino in Chicago, first worked with face-recognition software when it was installed at the casino…he praises the immediacy of the system.
‘ As other properties which belong to that network catch somebody, they send a report that goes to all of the other casinos in the network…Within an hour or two of them catching someone, maybe in Nevada or in Atlantic City, all of the casinos in that network will have that information available to them.’ ”
Access Control and Security Systems Magazine

“Despite all the activity that takes place, the casino floor is a very controlled environment with an extremely effective layer of security using [Biometrica’s] facial recognition technology. Surveillance personnel are able to compare live images to stored images of known advantage players and cheats as well as VIP’s in real-time. As a result, we are not only able to keep undesirable individuals out of our casino, but we are also able to provide better services to our top customers as they enter the casino.”
Press release from Borgata Resort, Atlantic City

“The combination of facial recognition and information networks has proved a great ally in the battle against dishonest gaming and problem players. Despite being in competition with each other, it is essential that casinos work together and utilize all the ammunition passed their way. This philosophy is emphasized by the impressive Biometrica system, which is used throughout the states.”
Casino International

“George Busch, director of internal controls for the Mystic Lake Casino in Minneapolis, tells of the capture of a fugitive wanted by the Federal government using a five-year-old photograph. ‘It so happened we had a Federal agent in our surveillance room and the suspect was on the floor at a gaming contest…the truth of the matter was [the software identified] him, even though his facial features had changed.’ ”
Access Control and Security Systems