Updated: 2021-09-17
Biometrica Systems, Inc. only provides technical support services to assist customers in the set up, troubleshooting, and maintenance of IT systems related to our product offerings. Rates change annually.
Visual Casino
Rates indicated here are for technical support services related to our Visual Casino family of products.
Rates Effective On: 2021-01-01
Remote Support Services
$160/hour* over TeamViewer for standard user support
$260/hour* over TeamViewer for direct product developer support
On-Site Services
To request a quote, please visit: https://www.biometrica.com/contact-us/
UMbRA/eMotive
Rates indicated here are for technical support services related to our UMbRA and Emotive products.
Any costs associated with technical support services will only be for any events or issues that arise post installation and onboarding, or if the events are because of problems at the user/customer end. Biometrica will not charge a customer or client for any technical issues that arise because of a problem at our end.
Rates Effective On: 2021-01-01
Remote Support Services
$150/hour
On-Site Services
To request a quote, please visit: https://www.biometrica.com/contact-us/